Run your business like a pro

Take Your Repair Business to the Next Level

Boost your image, save time on dull, repetitive tasks, and let Buffalo App handle repairs, customers, messaging, payments, inventory and more.

Buy, sell and trade-in effortlessly

Keep records of what you're buying and selling, supporting trading in and swaps and track your products and profit.

Never have to turn away a customer again

Keep customers satisfied by knowing before key items are out of stock and know who to return faulty parts to.

Collect reviews automatically and beat the competition

Show off your business to your local area by inviting customers to leave Google and TrustPilot reviews automatically via SMS.

Complete control over buying / selling

Track every single item that is traded-in; IMEI, condition, amount paid, customer details, and any work that is needed. Know what you have when your customers enquire and sell for a profit fast - and repeat - £££

Stock management for everything you sell

You can't run a business efficiently without knowing what stock you have and what is missing. Buffalo will remind you daily what you need to restock and know exactly which supplier to return an item to if the worst happens.

🔐 Secure and trusted

At Buffalo, we build our features from the ground up, with security of your data a prime concern. We don't take shortcuts, deliver before we're ready or outsource development to other countries. Buffalo is built in-house, in the United Kingdom, by a team of engineers, adding features that are specifically needed by our community of users. We're happy to answer any questions you may have around this subject.

🫶🏼 Help when you need it

We know that our users have better things to focus on than spend time navigating obstacles they may face. That's why we're on hand to support you from the get-go - setting up your account, installing your printers, providing advice and being available when you need us.

STARTER

£0

Get access to all the basic features suitable for most small-scale retailers and workshops. Experiment with Buffalo App or use it forever, for free (yes, really).

50 repairs per month
50 invoices per month
50 trade-in items per month
1 user account
£5 for 100 SMS credits

Pro

£49

Unlimited access for £49/month. For those whose time is valuable, want to present the best image to their customers and take their business to the next level. 1st month FREE.

Unlimited repairs per month
Unlimited invoices per month
Unlimited trade-in items per month
Unlimited user accounts
Print receipt and labels directly to printers
100 SMS credits included (£4 per 100 for more)
Buy Now Pay Later with Klarna
Automated review invitations

FAQ

Is it really free?

Yes! The Starter plan has everything you need to get started if you're running a small-scale workshop/retail outlet or wish to explore the app for an unlimited period. Although there is limited support available, you can absolutely benefit from the time-saving and efficiency offered by the basic features. And the best part is - there is nothing to lose!

How is Buffalo App different from RepairDesk and other solutions?

Buffalo has been built with significant attention on the features that 99% of users need and use daily instead of every single integration possible that may look good on marketing blurb. Our interface is clean, free from bloat, and easy for anyone to navigate; whether you're a novice or a tech-savvy user, on PC, mobile or tablet. We'll also hold your hand throughout the setup and journey (on-site visits available depending on location) and we're a WhatsApp message away if you need anything. We also have a free tier!

How safe is my data? Can I download my data?

Your data is safe in our secure database and storage servers with multiple layers of protection against unauthorised access. Even we're not able to access your account via the app because no backdoor exists - a deliberate decision. Backups are run daily, although we've never had to use them so far! Should you wish to export your data you may so do from within the app at any time.

Which receipt printers or label printers are supported?

Buffalo App supports standard 80mm receipt paper and 32x57mm labels. If you can print to the printer from your computer then it will most likely work with the app. Contact us to confirm support for your printers. We recommend Epson receipt printers and Dymo label printers. Watch out for our regular promotions of free printers with new accounts!

Is it touch-screen?

We don't provide any hardware because Buffalo App can run in any web browser and is accessible from any PC, tablet or phone, at the same time. This means you can be up and running quickly.

Terms and Conditions

Terms and Conditions for Using Buffalo App in the United KingdomThese terms and conditions ("Terms") are a legally binding agreement between Buffalo App ("Company," "We," or "Us") and the user of our Software as a Service ("Buffalo App") app ("User" or "You"). By using our Buffalo App, You agree to be bound by these Terms.1. Acceptance of Terms1.1 Agreement: By accessing or using our Buffalo App, You agree to comply with and be bound by these Terms. If You do not agree with these Terms, You should not use the app.1.2 Changes: We may revise and update these Terms from time to time. Any changes will be effective upon posting the updated Terms on our website. It is your responsibility to review the Terms periodically.2. Use of the Buffalo App2.1 Eligibility: You must be at least 18 years of age to use our Buffalo App. By using our app, You represent and warrant that You are of legal age.2.2 License: We grant You a non-exclusive, non-transferable, revocable license to use our Buffalo App for your internal business or personal purposes, in accordance with these Terms.2.3 Restrictions: You agree not to: (a) copy, modify, distribute, or reverse engineer the app; (b) use the app for any unlawful purpose; (c) attempt to gain unauthorized access to our app; (d) disrupt or interfere with the security or performance of our app.3. Data and Privacy3.1 Data Collection: We may collect and use data as described in our Privacy Policy, which is an integral part of these Terms.4. Fees and Payment4.1 Fees: You agree to pay all applicable fees as described in our pricing information. We may change our pricing at any time, and such changes will be effective upon notice to You.5. Intellectual Property5.1 Ownership: We retain all rights, title, and interest in and to our Buffalo App, including all intellectual property rights. You are not granted any rights in our intellectual property except as expressly provided in these Terms.6. Termination6.1 Termination: We may terminate or suspend your access to our Buffalo App at any time, with or without notice, for any reason.6.2 If you are on the Starter (free) plan and do not log in to Buffalo App at least once a month, we may terminate your account without notice.7. Disclaimers and Limitation of Liability7.1 No Warranty: OUR BUFFALO APP IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.7.2 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.8. Governing Law and Jurisdiction8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales.8.2 Jurisdiction: Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the English courts.9. Contact InformationIf You have any questions or concerns about these Terms, please contact support@buffaloapp.co.By using our Buffalo App, You acknowledge that You have read, understood, and agree to be bound by these Terms. If You do not agree to the terms of this Agreement, do not use the app.

Starter

Pro

Welcome to Buffalo App ("Buffalo App", "we", "our", or "us").Buffalo App is a software platform designed for phone repair shops and device service businesses to manage repairs, customers, inventory, communications, and related business operations.This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, software, and related services.1. Information We Collect
Information You ProvideWe may collect information that you or your organization provide, including:Name
Email address
Phone number
Business name
Business address
Customer records entered into the platform
Device repair information
Notes, tickets, and communications
Billing and payment information
Information Collected AutomaticallyWhen you use Buffalo App, we may automatically collect:IP address
Browser type and version
Device information
Operating system
Usage data
Login activity
Cookies and similar technologies
2. How We Use InformationWe use information to:Provide and operate Buffalo App services
Manage user accounts
Process payments and subscriptions
Facilitate repair tracking and customer management
Improve platform performance and features
Provide customer support
Detect, prevent, and investigate security issues
Comply with legal obligations
Communicate service updates and important notices
3. Customer DataBusinesses using Buffalo App may store information relating to their customers, devices, repair history, invoices, and communications.Such information remains the responsibility of the business that collects it. Buffalo App processes this data solely to provide the services requested by our customers.4. CookiesWe use cookies and similar technologies to:Maintain user sessions
Remember preferences
Improve website functionality
Analyze platform usage
Enhance securityYou can control cookie settings through your browser.5. Sharing of InformationWe do not sell personal information.We may share information with:Payment processors
Cloud hosting providers
Analytics providers
Communication service providers
Professional advisers
Government authorities where legally requiredAll third-party providers are expected to handle information securely and only for authorized purposes.6. Data SecurityWe implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.7. Data RetentionWe retain information for as long as necessary to:Provide our services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligationsWhen information is no longer required, we will securely delete or anonymize it where appropriate.8. Your RightsDepending on your location and applicable laws, you may have rights to:Access your personal information
Correct inaccurate information
Request deletion of information
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consentTo exercise these rights, contact us using the details below.9. Third-Party ServicesBuffalo App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.10. Children's PrivacyBuffalo App is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.11. International Data TransfersYour information may be processed and stored in countries outside your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.12. Browser Extensions and IntegrationsBuffalo App may provide browser extensions, plugins, or related tools to assist users with managing listings, repairs, inventory, or other business workflows.When using these tools:Configuration settings such as subdomains, API keys, and user preferences may be stored locally within your browser using browser-provided storage mechanisms (such as chrome.storage).
Listing, inventory, or other business data is retrieved directly from your Buffalo App account or server solely for the purpose of performing the requested workflow.
Data accessed by the extension is used only to facilitate the requested action, such as populating forms or transferring information between services.
The extension accesses Buffalo App services and any third-party websites necessary to complete the requested workflow. For example, when publishing a marketplace listing, the extension may access Buffalo App and the relevant marketplace website.
Information retrieved by the extension is not sold, shared with unrelated third parties, or used for advertising purposes.
Buffalo App does not monitor or collect browser activity unrelated to the functionality of the extension.
Users remain responsible for ensuring they have the necessary permissions and rights to publish, transfer, or manage data using third-party services.13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Updated versions will be posted at:https://buffaloapp.co/privacy-policyContinued use of Buffalo App after changes become effective constitutes acceptance of the updated policy.14. Contact UsIf you have questions about this Privacy Policy or our privacy practices, please contact:Email: info@buffaloapp.co